Go to the people. Live with them. Learn from them. Start with what they know. Build with what they have. But with the best leaders, when the work is done, the task accomplished, the people will say “We have done this ourselves.” Lao-Tsu, founder of Daoism
We’re all biased. It’s the way evolution has shaped us, and it really isn’t (always) such a bad thing. These cognitive biases developed for good reasons, namely helping us to survive and thrive as a species. But the issue is that these biases are more suitable for the African savannah than for the urban jungle. These … Read moreYou’re in your blind spot
“Like most people who go on diets, most companies that go lean fool themselves into thinking that the change effort is a time-bounded exercise. The company just needs to eat less and exercise more for now. It doesn’t understand that if it is to stay lean, a company, like a person, has to live lean … Read moreQuote of the day
“Questions you cannot answer are usually far better for you than answers you cannot question.” “21 Lessons for the 21st Century” by Yuval Noah Harari –
There are 2 things I don’t like: change, and the way things are now.
I’m going to take a break from the series I’ve been writing for the last few posts. It’s not that I’m getting bored with it, but rather that I’ve had another realisation after attended another Servant Leadership course. And here it is. The 2 models that are contrasted in Servant Leadership are unilateral vs mutual … Read moreLearning vs not
One of the issues that often arises in teamwork is that of terminology. You’re in a meeting explaining yourself using what you think are perfectly understandable words but after a bit of back and forth you realise that the others aren’t understanding what you’re saying in the way you mean it. Or worse, you don’t … Read moreFor example…
I’m assuming we all know the choice phrase: “Assumption is the mother of all fuck-ups.” If you don’t, well there is the problem with assumptions right there. In my previous article I listed 8 behaviours that contribute to a high performing team. The first on that list is: Test assumptions and inferences. It’s first for … Read moreThe boons and busts of assumptions
Communication is tough. Many of the issues that arise in the workplace relate to miscommunication in some form or another. We think we’re saying something but it’s being interpreted differently, or we are actually saying the wrong thing. Miscommunication can lead to an erosion of trust, which is crucial to a high performing team. Roger Schwartz … Read moreWhat makes a good team?
The more I delve into organisational transformation and development, the more I realise that the ‘new way’ of working is not actually that new. The ideas and principles that underpin the Agile movement have been around for quite some time. Way back in 1969 you’ll find the following in the Industrial Management Review (Tannenbaum, Davies, … Read moreWhen is the tipping point?