When organizations need to change, they generally set up task teams to handle all the various aspects of the change. People, processes, finance, HR, branding & marketing and culture. Culture is usually seen as simply a part of the puzzle. However, as Lou Gerstner said in his book “Who says elephants can’t dance?”: I came … Read moreCulture change
Organisational transformation isn’t a walk in the park. It involves people and change, two concepts that don’t always go together so well. Change involves thinking and acting differently, but what should we do if we observe others continuing in the old ways? This is when difficult conversations become necessary. I think it’s human nature (at … Read moreThe difficult conversations
“You can’t teach an old dog new tricks.” Who says? Everybody? This kind of thinking holds us back. It’s a persistent cultural belief (at least in some cultures) that your ability to learn new things deteriorates as you get older. This smacks of logical fallaciousness to me. Perhaps we observe older people and their apparent lack … Read moreOld dog tricks
Humans are amazing creatures. Our unique combination of DNA, environment and experiences cause each of us to see, experience and interpret the world around us in a way that is truly personal. Multiple people may experience the same event, but each of them will take something different away with them. Take a music concert, for … Read moreGet out of your own head
Working from a coffee shop is a great way to observe people, their actions and interactions. I look around at other people working on their laptop and what I notice is how many people frown while working. The furrowed-brow look. There’s the pensive frown by the aspiring writer while she tries to place the lead … Read moreFrowned upon
The drive for power is a human condition. We can’t escape it. It’s built into our DNA. The way that power is expressed is however up to you. One man might obsessively build up his body, only seeing power in physical strength. Another man might dominate his wife, taking power from her fear. An executive … Read morePower
There is nothing to prompt learning like pain and necessity. – Ray Dalio from Principles.
It seems to be a consistent pattern that people jump into solution mode prematurely. Often it’s important for us to go from a problem to a solution quickly. If we’re crossing the road and a car is coming towards you at high speed, the solution is obvious – RUN! But in the complex enterprises we … Read moreQuick quick, let’s get to the solution!
One of the most common rebuttals I often hear during an Agile transformation is “Oh, we’re already doing all this stuff. We just don’t call it Agile.” When I hear this, I try to stay as open-minded as possible, so I nod and find the first chance to observe. Usually my observations confirm very quickly … Read moreThink Different, fundamentally.
Reporter Paul Raffaele: “John [Frum] promised you much cargo more than 60 years ago, and none has come. … Why do you still believe in him?” Chief Isaac Wan: “You Christians have been waiting 2,000 years for Jesus to return to earth and you haven’t given up hope.” – Raffaele, Paul “In John They Trust” … Read moreThink twice before mocking cargo cults