Can you teach the right attitude?

Is it possible to teach someone how to have to right attitude? As a consultant working for a company that both delivers software and trains others on how to develop software properly, I’m always searching for the best training and communication techniques. These techniques usually revolve around helping agile novice BAs understand the Agile Way … Read moreCan you teach the right attitude?

Track the process, not the outcomes

master ladderI read an interesting post by John Maeda where he questions what exactly we should be practising for the 10,000 hours that Malcolm Gladwell suggests is required to master a skill. He points out that although we can understand that it takes this extended time to master a skill, often we are not sure exactly what it is that we should be practising for this time.

Read moreTrack the process, not the outcomes

Are you being loyal to your customers?

I love the concept of loyalty cards. I have a wad in my wallet and I make sure I use them religiously – saving money on something you’re going to buy anyway is a no-brainer. However, it’s important for both the customer and the vendor that the mechanics of the loyalty card are carefully considered. … Read moreAre you being loyal to your customers?

The challenges creating virtual representations of physical layouts

The way that Apple represents a physical space in a virtual environment is really starting to bug me more and more. With the advent of IOS 7 and the heightened ability to see apps visually next to one another in a virtual space has made the need for a rethink more urgent. Switching between apps … Read moreThe challenges creating virtual representations of physical layouts

Thank you

I took one last run through the city, One last service in the church I’d worshipped in so often. A suitable soundtrack of lofty French organ music to set the tone. I let my feet carry me along familiar paths, Taking me up, down, around and all again, Reliving the same flux of memories they … Read moreThank you